Effective Appraisals & Performance Management

Start date: 07 March 2022

Duration: 7th & 8th March - 9:30am - 12:30pm

Location: Online

Certificate: N/A

Cost: €79 per person (Non Chamber & Network Members €99)

Course code: N/A

Programme overview

The overall aim of this workshop is to give participants an understanding of key skills necessary to effectively manage the performance of others. The course aims to assist attendees in conducting effective appraisals but also examines ways of communicating consistently with their team to maximise performance and engagement.

For maximum impact, the workshop will be customized to deal with a comprehensive range of realistic scenarios highlighting key learning points for improved performance conversations.

Learning Outcomes

On completion of the training programme, participants will:

Conduct Effective Appraisals

Manage Performance

Understand the Effect of Feedback on Performance

Setting Goals & Expectations

Build Trust, Empathy & Rapport

Handling Difficult Feedback Situations

Who Is This Course For?

This course is suited to anyone involved in the management of people

Modules

Performance Management/Appraisals

Aligning performance to the organizational vision

Why manage the performance of others?

The performance appraisal meeting

Types of feedback: Building and developing

Effects of feedback on performance

Informal and formal feedback

Opening a performance discussion

Setting goals and expectations

Getting buy in to goals and expectations

Effective communication

Building trust, rapport, and empathy

Feedback: The powerful conversation

Powerful questions

Attentive listening

Handling difficult feedback situations

Applications Closing on 7/03/2021

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