Artificial Intelligence for Business – Professional Diploma

Start date: 21 February 2024

Duration: 12 weeks - 21st Feb to 8th May. One lecture a week, Thursday 6:30pm - 9:30pm

Location: Online

Certificate: Professional Diploma from UCD

Cost: €300 (Unsubsidised cost - €1,596)

Course code: N/A

Programme overview

This Professional Academy Diploma in Artificial Intelligence for Business course will allow you to explore the concepts, opportunities, and challenges presented by this technology. Artificial Intelligence is integrated into many of the services we use daily.

In this course, you will learn what Artificial Intelligence really is in practical terms, and what the implications are for businesses, employees, and society. You will learn about different technologies and applications across diverse industries, geographies, and functions. You will learn how to manage the people-process-technology balance to maximise the value of Artificial Intelligence in your

This course is designed for those who wish to learn how to communicate the opportunities and challenges presented by Artificial Intelligence in an informed and effective way. For those who wish to take on a leadership role driving implementation, or even just to understand how this technology will transform the nature of their work, this course will provide a guide for you in understanding both the theory and the real practical capabilities and implications of this technology.

Learning Outcomes

On completion of the training programme, participants will:

Explain the core concepts, terminology and role of Artificial Intelligence in Digital Transformation

Examine the capabilities of the 3 common types of Artificial Intelligence and how they can be used to drive greater organisational efficiency and effectiveness.

Analyse how to link business and technical capabilities of an organisation to influence strategy and build competitive advantage.

Evaluate the People-Process-Technology balance implications in leveraging Artificial Intelligence.

Assess the ethical, social, legal and governance considerations of Artificial Intelligence along with the trends that will influence and shape future workforces

Who Is This Course For?

There are no specific entry requirements or pre-qualifications. A general understanding of how organisations operate would be useful. The technical aspects of Artificial Intelligence and its concepts will be taught with the assumption of no prior knowledge. Learners should be curious about Artificial
Intelligence and the opportunities and challenges the technology presents. The course is suitable for professionals working at all levels of an organisation, across all industries, geographies and functions.


Introduction to Artificial Intelligence

Explore the histiry, myths, capabilities and commoditisation of AI.

  • History of AI
  • Myths and capabilities of AI
  • Commoditisation of AI
  • Review of key terminology

Digital Transformation

Discover how organisations are achieving significantly greater performance through the digital transformation of their processes. Digital transformation has 4 main domains, tech, data, process and change management.

  • The domains of digital transformation
  • Streamlining Processes
  • Change management and integration

Process Automation Technology

Discover the opportunities, challenges, and implications of AI powered process automation systems. Look at the application of robotic process automation (RPA) across industries, geographies and functions.

  • Application of RPA
  • Decreasing cost bases
  • Increasing profitability
  • Strategic Implications

Cognitive Insight Technology

Explore the opportunities, challenges and implications of machine learning systems. Discover how machine learning is used in different industries, geographies and functions.

  • Capabilities of machine learning systems
  • Using machine learning
  • Policy Considerations
  • Strategic threats, opportunities and applications

Cognitive Engagement Technology

Learn how natural language processing is used in different industries, geographies and functions

  • Natural language processing systems
  • Opportunities and threats
  • Policy considerations

Industry Developments

With the use of case studies, learn about how artifical intelligence is implemented in organisations across different industries, geographies and functions. Discover best practice from the application of artifical intelligence in different contexts.

  • Artifical Intelligence across industries
  • Challenges, trends and implications
  • Innovations in Ireland

Capability Strategy

Learn about the key capabilities that organisations need to build to harness the benefits of artificial intelligence and develop a strategically focused, vision led approach.

  • Business capabilities
  • Technical capabilities
  • Scaling business processes
  • Building compliance by design
  • Managing risk
  • Governance Implications
  • Change Management concerns

Strategy and Implementation

Develop the knowledge and perspective required to implement Artificial Intelligence and build competitive advantage. Discover how to evaluate organisational capability in areas such as technical skills, technology know how, integration with cloud projects, employee/vendor decisions, and PM

  • AI Maturity
  • Creating an AI journey
  • Building competitive advantage
  • Joining the dots

The People – Process – Technology Balance

Learn about the importance of the People-Process-Technology balance in implementing Artificial Intelligence.

  • The People – Process – Technology framework
  • Strategic implication artificial intelligence implementation

Society and legal implications of Artificial Intelligence

Understand the societal and legal implications of Artificial Intelligence.

  • Society and AI
  • Legal Aspects
  • Data Protection Implications, particularly GDPR
  • Regulatory Frameworks both at an Irish State and EU level

Ethical Dimensions of Artifical Intelligence

Examine the ethical dimensions of AI.

  • Bias and AI
  • Morality Responsibility in the AI era
  • The importance of building strong governance capabilities

Ethical Dimensions of Artificial Intelligence

Examine the ethical dimensions of Artificial Intelligence

  • Bias of AI
  • Morality and Responsibility in the AI era
  • The importance of building strong governance capabilities

The Workforce of the Future

Discover how Artificial Intelligence will influence the development of human capital in the workforce of the future. Examine your own organisational challenges and opportunities.

  • Human Capital in the age of AI
  • Characteristics of the future workforce
  • Implications for white-collar work
  • Workforce empowerment
  • Scaling employees and preventing job destruction
  • Challenges and opportunities in your own professional context

Applications Closing 10th Jan

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